Frequently Asked Questions
Everything you need to know about our premium spirits and delivery.
What are your shipping rates and delivery times?
We offer flat-rate shipping across Australia. Standard delivery typically takes 3-7 business days, while express options are available for major metropolitan areas.
Do you require ID verification upon delivery?
Yes. In accordance with Australian liquor licensing laws, someone over the age of 18 must be present to sign for the delivery and provide valid photo identification.
What happens if a bottle arrives broken?
We take great care in packaging, but if an item arrives damaged, please take a photo and contact our support team within 48 hours for a full replacement or refund.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress.
Do you offer international shipping?
Currently, Mane Liquor only ships to addresses within Australia. We do not offer international delivery at this time due to customs regulations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.