Returns & Exchanges
At Mane Liquor, we pride ourselves on providing the finest craft beverages and gourmet goods; if your order arrives damaged or incorrect, we are committed to making it right. Please note that due to the perishable nature of food and alcohol, we cannot accept returns for change of mind once a product has been opened.
Contact Our Team
Email our support desk within 48 hours of delivery with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photographs of the damaged goods or incorrect items, including the packaging and shipping label for insurance purposes.
Await Authorization
Our quality control team will review your request and provide a Return Merchandise Authorization (RMA) if the claim meets our criteria.
Receive Refund or Replacement
Once approved, we will either dispatch a replacement immediately or issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing